Interview with Lee Jackson discussing trends in 2021 artwork
The Agency Accelerator

Interview with Lee Jackson discussing trends in 2021

  • S2E50
  • 31:12
  • January 14th 2021

We made it to Episode 50!

In this episode of ‘The Agency Accelerator’ podcast, I am joined by the extremely talented and savvy Lee Jackson.

Lee is our first-ever repeat guest, and today he will be sharing with us his insights into what he sees coming down the road in 2021. 

The last time we spoke, Lee joined us in Episode 10 of the podcast, where we were talking about growth and transformation.

If you haven’t listened to that episode, Lee helps web agencies fall back in love with their businesses, he runs ‘Agency Transformation Live’, is the co-founder of Events Engine, and if that wasn’t enough he is also the host of the ‘Agency Trailblazer’ podcast. 

Time Stamp

02:00 What are the typical trends you’ve seen happening this year with agencies? 

02:07 Most agencies have been surprised that they have been able to continue throughout 2020!

02:45 For most agencies, their clients reached out for help 

03:07 Agencies helped clients move from the physical to the digital space 

03:56 Some agencies thought they could hibernate and tread water, and some agencies were afraid to sell their services because they thought it was in bad taste! 

04:38 Small businesses struggling to sell things online 

05:32 A digital renaissance - businesses are realising that being online is imperative 

06:05 Two aspects: technology and marketing 

07:58 Using social media to build a new audience of consumers 

08:34 People working out how to pivot

10:00 Lee’s clients are events organisers - they have embraced online and created incredible digital experiences 

14:32 If you can really understand what your clients what to achieve, you should be getting out there and helping them 

15:25 Lee tells us more about the 2021 ‘Digital Renaissance’

16:26 Businesses will start focussing on what’s important 

16:40 One of Lee’s agencies is going full virtual now 

17:10 Lee is still concerned about the high street and thinks they might still struggle in 2021, but he thinks the high street will also change and more service-based businesses will appear 

18:30 Many entrepreneurs get seduced by starting projects and not finishing them. How will agencies figure out what is important? 

19:13 To start a business you need to work out your identity, then your values, the message and output. If you look at 2020, think about what your strengths, missions and passions are. Who are you helping and what are you solving? 

21:37 The importance of niching 

25:00 Not everyone can start an agency, there’s a lot of fake competition tarnishing the industry 

25:55 Marked increase in the low cost of entry in the industry 

27:18 Lee, if you could go back in time and give your younger self a piece of advice, what would it be? 

Useful links:

Download The Self-Running Implementation Book

Join my Facebook group ‘The Agency Accelerator’

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The Agency Accelerator

Busy agency owners can have a hard time balancing delivering exceptional work with finding ideal new clients - all the while, ensuring the smooth running of their agency.

Every 2nd Thursday, join Rob Da Costa, agency owner and coach, as he explores the key topics that affect you and your agency. I share tools and ideas to aid your profitable growth as well as interview industry expert guests, who share their experiences of working in or with agencies just like yours.

Whether you are just starting out or run an established growing agency, whether you run an online or bricks & mortar agency, this is the podcast for you.

To learn more about Rob, his coaching and training, visit the website