Guest: Deborah Andrews - The Acceleration of Customer Success Operations artwork
Breakthrough SaaS Growth with The Jasons

Guest: Deborah Andrews - The Acceleration of Customer Success Operations

  • 19:25
  • December 6th 2022

Join us when we speak with Deborah Andrews. Deborah (aka "Debs") currently works across all post-sales functions at Unit4, alongside leading the Customer Success Operations and Digital teams.

In this episode, Debs is going to talk about the world of customer success operations and why it's critical to businesses today.

ABOUT DEBORAH ANDREWS

Having a varied background in IT, Support, Operations and Customer Success Management for companies such as Sage, Gainsight and Salesforce, she actively collaborates to drive the awareness and implementation of customer centric initiatives that are intentionally designed to drive a seamless, leading-edge and sustainable customer experience. Success for All is her favorite mantra.

CONTACT DEBORAH ANDREWS

https://www.unit4.com/

https://www.linkedin.com/in/debscloud/

CONNECT WITH THE JASONS

Jason Noble on LinkedIn:

https://www.linkedin.com/in/jasonnoble1/

Jason Whitehead on LinkedIn:

 https://www.linkedin.com/in/jasonwhitehead/

 

ADDITIONAL RESOURCES

Visit our webpage at https://thejasonstakeon.com/ to learn more about The Jasons Take On... and to contact us.

 

SPONSORED BY SUCCESS CHAIN!

The Jasons Take On... is Sponsored by Success Chain!

Success Chain provides the tools, services, and support you need to build your change management, user adoption, and customer success capacity. You achieve greater results faster, more effectively, and cheaper than you can working on your own. Learn more at:

https://www.successchain.net

Breakthrough SaaS Growth with The Jasons

SaaS growth isn’t owned by a single team - it’s a cross-functional sport. Each week, hosts Jason Noble (UK) and Jason Whitehead (US) dig into what actually drives sustainable growth across product, pricing, onboarding & adoption, customer success, sales, marketing, finance, and leadership. Expect candid conversations, practical playbooks, and board-level perspectives on topics like AI (beyond the hype), data quality & trust, in-product guidance, value realization, renewals, expansion, and customer experience. You’ll hear from founders, investors, product and revenue leaders who’ve built real results - not just slideware.

Formerly known as The Jasons Take On, the show has evolved to reflect a broader mission: turning insight into action that breaks through silos and accelerates SaaS growth. Same Jasons. Bigger vision. Sharper takeaways.

Subscribe and explore more at breakthroughsaasgrowth.com.