How networking helps Customer Success professionals grow - with Jack Choppin artwork
Breakthrough SaaS Growth with The Jasons

How networking helps Customer Success professionals grow - with Jack Choppin

  • E47
  • 29:26
  • March 30th 2021

Networking is not just about finding your next job.

Done well, it helps Customer Success professionals learn faster, broaden their thinking and build stronger connections across the industry.

In this episode of Breakthrough SaaS Growth, Jason Noble and Jason Whitehead are joined by Jack Choppin, Head of Client Success at GoProposal, to explore the power of networking in Customer Success.

We cover:

  • Why networking matters in Customer Success
  • How to build your network with intent
  • Why professional relationships help you grow
  • How shared learning strengthens CS capability
  • How networking can support confidence and career development
  • What CS professionals can do to connect more effectively

This is a practical conversation for Customer Success professionals, CS leaders and SaaS teams who want to grow their skills, expand their perspective and build stronger relationships across the CS community.

Connect with Jack on LinkedIn

Breakthrough SaaS Growth with The Jasons

SaaS growth isn’t owned by a single team - it’s a cross-functional sport. Each week, hosts Jason Noble (UK) and Jason Whitehead (US) dig into what actually drives sustainable growth across product, pricing, onboarding & adoption, customer success, sales, marketing, finance, and leadership. Expect candid conversations, practical playbooks, and board-level perspectives on topics like AI (beyond the hype), data quality & trust, in-product guidance, value realization, renewals, expansion, and customer experience. You’ll hear from founders, investors, product and revenue leaders who’ve built real results - not just slideware.

Formerly known as The Jasons Take On, the show has evolved to reflect a broader mission: turning insight into action that breaks through silos and accelerates SaaS growth. Same Jasons. Bigger vision. Sharper takeaways.

Subscribe and explore more at breakthroughsaasgrowth.com.