Guest: Jamie Bertasi - Customer Success Predictions for 2023
- 25:24
- December 20th 2022
Join us when we speak with Jamie Bertasi. Jamie is the President and COO of Totango. Previously she was also the company's Chief Customer Officer.
In this episode, Jamie is going to share her predictions for Customer Success in 2023!
ABOUT JAMIE BERTASI
She is responsible for the go-to-market, onboarding and customer success teams at Totango. A proven and trusted leader, Jamie has a demonstrated track record for building high-value experiences for customers and partners, delivering strong business results and building teams with a positive culture.
Jamie is a recognized expert in go-to-market and customer success strategies. Before joining Totango, Jamie was the COO of HomeSuite and previously led TellMe to a successful acquisition by Microsoft."
CONTACT JAMIE BERTASI
https://www.linkedin.com/in/saas-executive/
CONNECT WITH THE JASONS
Jason Noble on LinkedIn:
https://www.linkedin.com/in/jasonnoble1/
Jason Whitehead on LinkedIn:
https://www.linkedin.com/in/jasonwhitehead/
ADDITIONAL RESOURCES
- Follow "The Jasons Take On..." company page on LinkedIn
- Follow "The Jasons Take On..." on Twitter
- Read Jason Noble's Blog
- Read Jason Whitehead's Blog (on Success Chain)
Visit our webpage at https://thejasonstakeon.com/ to learn more about The Jasons Take On... and to contact us.
SPONSORED BY SUCCESS CHAIN!
The Jasons Take On... is Sponsored by Success Chain!
Success Chain provides the tools, services, and support you need to build your change management, user adoption, and customer success capacity. You achieve greater results faster, more effectively, and cheaper than you can working on your own. Learn more at:
Breakthrough SaaS Growth with The Jasons
SaaS growth isn’t owned by a single team - it’s a cross-functional sport. Each week, hosts Jason Noble (UK) and Jason Whitehead (US) dig into what actually drives sustainable growth across product, pricing, onboarding & adoption, customer success, sales, marketing, finance, and leadership. Expect candid conversations, practical playbooks, and board-level perspectives on topics like AI (beyond the hype), data quality & trust, in-product guidance, value realization, renewals, expansion, and customer experience. You’ll hear from founders, investors, product and revenue leaders who’ve built real results - not just slideware.
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