Guest: Philipp Wolf - The State Of The Customer Success Industry And Where It’s Going In 2022
- 29:44
- March 15th 2022
Join us with guest Philipp Wolf, CEO of Custify, a customer success platform designed for your B2B SaaS business that helps you better meet customers' needs, reducing churn and increasing lifetime value, and that allows you to see in-product usage insights as well as data from CRM, support, billing, and other systems in one place.
Today we’re talking with Philipp about the state of the customer success industry and where it’s going.
ABOUT PHILIPP WOLF
As the CEO of Custify, Philipp Wolf helps SaaS businesses deliver great results for customers. After seeing companies spend big money with no systematic approach to customer success, Philipp knew something had to change. He founded Custify to provide a tool that lets agents spend time with clients—instead of organizing CRM data.
CONTACT PHILIPP WOLF
LinkedIn: https://www.linkedin.com/in/philippwolf/
Visit Custify website: https://www.custify.com/
ADDITIONAL RESOURCES
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Success Chain provides the tools, services, and support you need to build your change management, user adoption, and customer success capacity. You achieve greater results faster, more effectively, and cheaper than you can working on your own. Learn more at:
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