Guest: Rupesh Rao - Managing Complexity during On-boarding and Implementation artwork
Breakthrough SaaS Growth with The Jasons

Guest: Rupesh Rao - Managing Complexity during On-boarding and Implementation

  • 24:12
  • November 25th 2022

Join us when we speak with Rupesh Rao. Rupesh is the CEO and founder of CogniSaaS. CogniSaaS helps enterprise SaaS companies deliver customer-centric onboarding and implementation at scale.

In this episode, Rupesh is going to share his experiences and insights in how to best help companies manage complexity during the onboarding and implementation process.

ABOUT RUPESH RAO

Rupesh has over 20 year’s experience globally (including US, EMEA and APAC) in leading multi-national companies as well as fast growing SaaS companies in multiple industry verticals. These roles include software engineer, account manager, Chief Customer Officer, and now CEO of CogniSaaS.

CONTACT NICK MEHTA

https://www.cognisaas.com/

https://in.linkedin.com/in/rupeshrao

CONNECT WITH THE JASONS

Jason Noble on LinkedIn:

https://www.linkedin.com/in/jasonnoble1/

Jason Whitehead on LinkedIn:

 https://www.linkedin.com/in/jasonwhitehead/

 

ADDITIONAL RESOURCES

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SPONSORED BY SUCCESS CHAIN!

The Jasons Take On... is Sponsored by Success Chain!

Success Chain provides the tools, services, and support you need to build your change management, user adoption, and customer success capacity. You achieve greater results faster, more effectively, and cheaper than you can working on your own. Learn more at:

https://www.successchain.net

Breakthrough SaaS Growth with The Jasons

SaaS growth isn’t owned by a single team - it’s a cross-functional sport. Each week, hosts Jason Noble (UK) and Jason Whitehead (US) dig into what actually drives sustainable growth across product, pricing, onboarding & adoption, customer success, sales, marketing, finance, and leadership. Expect candid conversations, practical playbooks, and board-level perspectives on topics like AI (beyond the hype), data quality & trust, in-product guidance, value realization, renewals, expansion, and customer experience. You’ll hear from founders, investors, product and revenue leaders who’ve built real results - not just slideware.

Formerly known as The Jasons Take On, the show has evolved to reflect a broader mission: turning insight into action that breaks through silos and accelerates SaaS growth. Same Jasons. Bigger vision. Sharper takeaways.

Subscribe and explore more at breakthroughsaasgrowth.com.