Guest: Dana Alvarenga - Creating & Growing Your Voice of the Customer (VoC) Program
- 23:59
- August 3rd 2022
Join us when we speak with Dana Alvarenga, VP of Customer Experience at Slap Five. Dana Alvarenga is a very well know and leader in customer experience and customer success, with a big focus on voice of the customer programs, advocacy and customer marketing.
In this episode, Dana shares her insights into growing and expanding your Voice of the Customer Program.
ABOUT DANA ALVARENGA
Dana has over 15 years of experience in the technology industry within sales, sales training, management, customer education and success. At SlapFive she is the VP of Customer Experience and leads the Customer Success function, along with Education, VOC, and Advocacy. In her role she is always striving to deliver an amazing customer experience by constantly improving, educating, and building customer focused programs and processes. Dana is customer obsessed, lover of travel, food, her family and a reality TV junkie!
Contat Dana Alvarenga
Slap Five: https://www.slapfive.com/
LinkedIN: https://www.linkedin.com/in/danaalvarenga
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Jason Noble on LinkedIn: https://www.linkedin.com/in/jasonnoble1/
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