Mona Yoast:  "Upping Your Customer Success Game" artwork
Breakthrough SaaS Growth with The Jasons

Mona Yoast: "Upping Your Customer Success Game"

  • 39:14
  • August 26th 2019

The Jasons... welcome special guest, Mona Yoast, VP of Educator Success at Learning Ally. Mona discusses, "Upping Your Customer Success Game" and shares her experiences and what she learned while transforming her customer success team.

Learn about Learning Ally: https://learningally.org/

Learn more about Tri Tuns: https://trituns.com/

Learn more about The Jasons Take On, including catching replays and registering for upcoming episodes: https://thejasonstakeon.com/

Breakthrough SaaS Growth with The Jasons

SaaS growth isn’t owned by a single team - it’s a cross-functional sport. Each week, hosts Jason Noble (UK) and Jason Whitehead (US) dig into what actually drives sustainable growth across product, pricing, onboarding & adoption, customer success, sales, marketing, finance, and leadership. Expect candid conversations, practical playbooks, and board-level perspectives on topics like AI (beyond the hype), data quality & trust, in-product guidance, value realization, renewals, expansion, and customer experience. You’ll hear from founders, investors, product and revenue leaders who’ve built real results - not just slideware.

Formerly known as The Jasons Take On, the show has evolved to reflect a broader mission: turning insight into action that breaks through silos and accelerates SaaS growth. Same Jasons. Bigger vision. Sharper takeaways.

Subscribe and explore more at breakthroughsaasgrowth.com.