Guest - Sue Farrance. "Building Trusted Relationships with Customers"
- 30:28
- June 30th 2019
The Jasons are very excited to have our first guest join "The Jasons Take On…". Please join our conversation with Sue Farrance, Head of Customer Success at Signable. Sue shares her experiences and insights into how to best develop trusted relationships with Customers. Enjoy Sue's insights into how she built the customer success program from scratch, her unconventional approach to highering great customer success talent, and how she has focused all of her team's actions on building trust with customers.
You can connect with Sue on LinkedIn at: https://www.linkedin.com/in/suefarrance/
Learn more about The Jasons Take On, and register to join one of our live podcasts at https://thejasonstakeon.com/
Breakthrough SaaS Growth with The Jasons
SaaS growth isn’t owned by a single team - it’s a cross-functional sport. Each week, hosts Jason Noble (UK) and Jason Whitehead (US) dig into what actually drives sustainable growth across product, pricing, onboarding & adoption, customer success, sales, marketing, finance, and leadership. Expect candid conversations, practical playbooks, and board-level perspectives on topics like AI (beyond the hype), data quality & trust, in-product guidance, value realization, renewals, expansion, and customer experience. You’ll hear from founders, investors, product and revenue leaders who’ve built real results - not just slideware.
Formerly known as The Jasons Take On, the show has evolved to reflect a broader mission: turning insight into action that breaks through silos and accelerates SaaS growth. Same Jasons. Bigger vision. Sharper takeaways.
Subscribe and explore more at breakthroughsaasgrowth.com.