Tracking Triggers with John Ford: From Reactivity to Real Momentum
- E170
- 1:03:30
- October 23rd 2026
What if the conflicts that stall your progress aren’t obstacles—but messages pointing you toward your next shift?
In this episode of The Momentum Shift, host Eric Collier sits down with John Ford, workplace mediator, negotiation educator, and creator of The Empathy Set®.
John went from human-rights attorney in Namibia to mediating hundreds of workplace disputes and teaching negotiation at UC Law San Francisco.
He’s the author of Peace at Work and the newly released Tracking Triggers: From Reactivity to Responsiveness.John shares how losing his father at three months old and a humiliating high-school “fight” he refused to join quietly shaped his life’s work.
He reveals why most conflict resolution fails (we try to “stitch the wound” before cleaning it), how feelings-and-needs cards transform charged conversations, and the simple open-door policy mistake that turns well-meaning leaders into unintentional triangles.
You’ll also hear:
> The five conflict styles—and why “nice” avoiders can be the hardest people to work with
> Why productive (task) conflict is essential and personality conflict is toxic
> How consensus decision-making stops the “winners and losers” virus in teams
> The real cost of unresolved workplace tension (far beyond legal fees)
> Why John calls himself a peacemaker, not just a mediator—and the story of two colleagues who went from a police report to a hallway hug
Connect with John Ford:
Whether you’re stuck in reactivity, leading a team, or simply ready to move past blame and fear, this conversation gives you practical tools and a powerful new way to track the triggers that keep you from the life (and relationships) you want.
Tune in, take notes, and start shifting today.
As always Keep Rising so you can Rebuild and Redefine Possible.
MAJOR ANNOUNCEMENT:
My new book "THE MOMENTUM DECISION: Stop Sinking. Start Moving." is available on Amazon: https://a.co/d/05USxkVH
THE MOMENTUM DECISION: Stop Sinking. Start Moving.
How one decision breaks you free from "Mental Quicksand"
Foreword by Dr. Willie Jolley, Global Influencer & Hall of Fame Speaker
Connect with C. Eric Collier:
- Website: cericcollier.com
- LinkedIN: linkedin.com/in/cericcollier/
- Email: [email protected]
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The Momentum Shift
Are you ready to experience a powerful shift in your life? Are you ready to unlock your true potential and create a life filled with purpose and fulfillment? If so, you’re in the right place!
Welcome to The Momentum Shift, the podcast and radio show that will inspire you, get you moving, and help you achieve remarkable results!
Hosted by Eric Collier, The Momentum Shift is your ultimate guide to embracing change, overcoming obstacles, and achieving your goals. Eric believes that every individual possesses the power to create a significant shift in their lives, and his mission is to provide you with the tools, insights, and motivating stories that will fuel your momentum.
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