Episode 130: How To Best Use Canned Responses In Your Sales and Support Teams

There are lots of ways to give poor customer support, and one way, to send a canned response to your lead or customer the wrong way. And yes, there is a right way.

Leveraging canned responses is a key business process that you need to implement in your business, but done incorrectly and you could be ruining your brand.

In this episode, I go over the canned responses that you should implement in your chat, help desk, and sales teams, and how to do it in a way that delights your customers, not upset them.

https://www.techsmartboss.com/130