Episode 87: 6 Ways To Improve The Onboarding Process For Your Software Or Service

Sometimes we focus so much on customer acquisition, we miss the low hanging fruit of ensuring the customers we win have an amazing experience and transition to ambassadors for our product or service.  Even worse,  if you offer a trial of your software and hope to convert them to paying customers,  messing up on your onboarding can create a big leak in your sales funnel.

In this episode, I go over 6 ways to improve your onboarding process and this applies to both software and services delivery.  Hopefully, after listening, you'll have a few ideas to take away to improve what you are currently doing.

https://www.techsmartboss.com/87