I've been talking about chatbots for over a year, but I've never really taken them serious. Well, I've changed my mind and I'm jumping in the deep end of the pool with chatbots (I hope they are waterproof and doing this doesn't electrocute me).
I still feel that chatbots are to be feared in the mid-term future, when they start to really disrupt jobs and business models (and becoming sentient and killing humans), but for small businesses today, chatbots can really be a powerful tool in your arsenal.
In this episode, I cover what a chatbot is, the many business use cases that you can leverage chatbots for, and how to get started setting one up. Plus I give you a lot of technology choices, including my current favorite.